FAQ

How do Southern Spoonful subscriptions work?

  • Choose which box(es) you want and subscribe.
  • All subscriptions will auto renew after each subscription period until cancelled.
  • Southern Spoonful boxes ship on the 15th of every month.
  • Example: Order before the 10th of the month and your first box will ship on the 15th of the month. Orders placed after the 10th of the month will not ship until the following month. 

How do Gift subscriptions work?

  • Choose between 1, 3, & 6 month plans. Gift plans expire after all boxes have shipped and will not automatically renew. 
  • At checkout you will enter your recipients shipping address.
  • Gift subscriptions also ship on the 15th of every month.

Can I get just on Southern Spoonful box?

  • Yes, you may purchase just one box if you'd like.
  • This will not renew but we hope you will enjoy your box and decide to come back for more Southern Spoonful.

Skip or Cancel

  • You can cancel your subscription(s) through your customer account before the 10th of the month in order for us to stop the billing process. If you cancel after your renewal date, your cancellation will go into affect immediately however you will still be billed for and receive your last box.
  • If you have purchased a pre-paid subscription, your subscription will end after all boxes have shipped.
  • You can put your subscription on hold at anytime and resume later.

What is in the Nana and Papas’ boxes?

  • We hope to make each month unique for you, and hope you will enjoy the different products! We are working with many vendors all over the south to bring you the best of the South! Some of the boxes will include recipes from our vendors for your enjoyment also.
  • Southern Spoonful’s boxes will contain 6-8 items plus each month and each box is valued at $35-$45. Shipping is always free for Southern Spoonful subscriptions.

Can I Customize my Nana or Papa’s Box?

  • Our boxes are a unique and we hope to surprise you with the products we get every month!
  • We work with different vendors each month to help bring you the best of the South. But if you have ideas we would certainly love to hear them!
  • You can also buy from our online store any time where we also have a low flat rate shipping.

Shipping

  • Southern Spoonful Subscription and Gift boxes always Ship FREE in the US and to Military Mail.

When will my order arrive?

  • Our subscription and gift boxes ship on the 15th of the month. If the 15th falls on a weekend or holiday it will ship the following business day.
  • Our boxes ship USPS Priority and should arrive in 2-3 business days. You will receive an email with tracking when it ships.

Did your items arrive damaged?

  • We hate it when something doesn't arrive in the condition it should, but we do know things happen sometimes. Just zip us an email and attach a picture of the damage items, and you will receive a replacement We want you to enjoy your products from a Southern Spoonful.

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